▪ Maintaining consistent customer satisfaction since last
twelve years.
▪ Have been able to retain almost 80-90% of all the business associates since inception.
▪ We understand and create customized solutions for our clients’ specific requirements from time to time.
▪ By ensuring on-time salary disbursements, we have been keeping the motivation level of our employees high.
▪ Our inputs from our business associates help us improve on our service levels consistently.
▪ Transparent cost-tracking including consumables helps us build trust.
▪ Utility tracking in detail on a regular basis with suggestions to save costs.
▪ Single bill per month against 100s of sundry expenses.
Strong emphasis on Training and Development
▪ We have a strong commitment on the quality of training and development of our employees.
▪ Focused and skill enhancing training programs are conducted on a bi-monthly basis which are mandatory for all staff members to attend.
▪ Emphasis is given on skill enhancement that leads to better quality delivery in line with global standards.
▪ The training programs are customized and devised to optimize the organizational performance as per the client’s requirements.
▪ All staff members are periodically made aware of the latest regulatory norms.
▪ Behavioral training sessions on ‘Soft Skills’.
▪ Basics such as Personal Grooming, Welcoming and Greeting, Importance of a ‘Smile’, Use of ‘Please’ and ‘Thank You’, Telephone Etiquettes, Complaint Handling etc.